Current as of 5 July, 2023
Data & Privacy Policy
At Bloc.AI, we value the privacy and security of our user's data. This Data and Privacy Policy outlines how we collect, use, and protect the information you provide to us. By using the Bloc.AI platform, you agree to the terms and practices described in this policy.
1. What information do we collect?
We collect information that is necessary for the proper functioning of our platform and to provide you with the best possible user experience. This may include personal information such as your name, email address, and other contact details. We also collect data generated through your interactions with the platform, including questions asked, user preferences, and usage patterns.
2. How do we use this information?
We use the collected data for following purposes:
- To personalize your experience and provide relevant content and suggestions.
- To improve our platform's functionality, features, and performance.
- To analyze user behavior and trends to enhance the overall user experience.
- To communicate with you regarding updates, new features, and important announcements.
- To address any inquiries, support requests, or feedback you may have.
3. What is our Data Sharing policy?
We do not share your personal information with third parties unless it is necessary for the operation of our platform or required by law. In such cases, we ensure that appropriate safeguards are in place to protect your data.
4. How do we ensure security of your data?
We implement industry-standard security measures to protect your information from unauthorized access, loss, or alteration. This includes encryption, firewalls, secure data storage, and regular system monitoring. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. How do we retain your data?
We retain your personal information only for as long as necessary to fulfils the purposes outlined in this policy. If you request the deletion of your data or terminate your account, we will securely delete or anonymise your information, subject to any legal obligations.
6. Do we use Cookies and tracking Technologies?
We may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain features of our platform.
7. Updates to the Privacy Policy:
We may update this policy to reflect changes in our practices or legal requirements. Please review this policy periodically. Your continued use of the Bloc.AI platform signifies your acceptance of the updated policy.
Thank you for choosing Bloc.AI.
If you have any questions, concerns, or requests regarding your data or privacy, please contact us at nitya@mysticlabs.ai.